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People Operations Leader | Employee Experience Visionary | Creative Solution-Finder | Strategic Business Partner | Talent Developer
People Analytics
I like to follow the 7 Pillars of People Analytics to establish a baseline of people data that needs tracking within an organization. Each of these pillars is an essential piece of the employee experience and needs to be approached with a strategy and understanding of the current status. Please see below for a list of KPIs and metrics I use to track the health of the People Operations segment within an organization.

1. Workforce Planning
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Headcount
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Turnover
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Retention
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Attrition
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Tenure
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Time to Hire
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Absenteeism
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Merits
2. Talent Sourcing
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Talent Pool Size
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Source of Hires
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Quality of Candidates
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Internal Referrals
3. Talent Acquisition
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Time to Fill
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Cost per Hire
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Time in Process Step
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Offer Acceptance Rate
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Quality of Hire
4. Onboarding & Engagement
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Time to Hire
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Time to Train
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Training Completion Rate
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New Hire Turnover
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New Hire Turnover Threshold
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Time to Productivity
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Cost to Productivity
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Onboarding Satisfaction
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Onboarding Error Rate
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eNPS
5. Lifetime Value & Performance
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Employee Lifetime Value (ELTV)
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Employee Errors
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9-box
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Quality of Work
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Attendance
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Peer Review Data
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Objectives Acheived
6. Talent Attrition and Retention
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Voluntary Turnover
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Involuntary Turnover
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Absence Rate
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Employee Satisfaction
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Performance Ratings
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Tenure
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Exit Surveys
7. Wellness, Health & Safety
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Employee Satisfaction
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Turnover
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Benefit and Program Utilization
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Absenteeism
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Healthcare Cost Per Employee
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Demographics
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Communication and Awareness
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Time to Service
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