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People Analytics

I like to follow the 7 Pillars of People Analytics to establish a baseline of people data that needs tracking within an organization. Each of these pillars is an essential piece of the employee experience and needs to be approached with a strategy and understanding of the current status. Please see below for a list of KPIs and metrics I use to track the health of the People Operations segment within an organization.

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1. Workforce Planning

  • Headcount
  • Turnover  
  • Retention 
  • Attrition
  • Tenure
  • Time to Hire
  • Absenteeism
  • Merits
     

2. Talent Sourcing

  • Talent Pool Size
  • Source of Hires
  • Quality of Candidates
  • Internal Referrals

3. Talent Acquisition

  • Time to Fill
  • Cost per Hire
  • Time in Process Step
  • Offer Acceptance Rate
  • Quality of Hire

4. Onboarding & Engagement

  • Time to Hire 
  • Time to Train
  • Training Completion Rate
  • New Hire Turnover
  • New Hire Turnover Threshold
  • Time to Productivity
  • Cost to Productivity
  • Onboarding Satisfaction
  • Onboarding Error Rate
  • eNPS

5. Lifetime Value & Performance

  • Employee Lifetime Value (ELTV)
  • Employee Errors
  • 9-box
  • Quality of Work
  • Attendance
  • Peer Review Data
  • Objectives Acheived


 

6. Talent Attrition and Retention

  • Voluntary Turnover
  • Involuntary Turnover
  • Absence Rate
  • Employee Satisfaction
  • Performance Ratings
  • Tenure
  • Exit Surveys
     

7. Wellness, Health & Safety

  • Employee Satisfaction
  • Turnover
  • Benefit and Program Utilization
  • Absenteeism
  • Healthcare Cost Per Employee
  • Demographics
  • Communication and Awareness
  • Time to Service
     
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